Privacy policy

Last Updated: October 5, 2025


 

Introduction

 


Maison Parrett LLC (“Maison Parrett,” “we,” “us,” or “our”) operates this website and online store, including all related content, features, and services (collectively, the “Services”).


Maison Parrett is powered by Shopify Inc. (“Shopify”), which enables us to provide our e-commerce platform, payment processing, and order fulfillment technology.


This Privacy Policy explains how we collect, use, and share your personal information when you visit, browse, or make a purchase from our website or otherwise interact with us. By using the Services, you agree to the terms of this Privacy Policy.

 

 

 

1. Personal Information We Collect

 


“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you or another identifiable individual.


Depending on how you interact with our Services, we may collect the following categories of personal information:

 

  • Contact Details: name, billing and shipping address, phone number, and email address.

  • Payment Information: credit or debit card details, billing data, and transaction history.

  • Account Information: username, password, preferences, and settings if you create an account.

  • Purchase & Transaction Data: products viewed, added to cart, purchased, returned, or exchanged.

  • Communications: details you provide when you contact us (e.g., customer support, inquiries about artwork or framing).

  • Device & Usage Information: IP address, browser type, device identifiers, operating system, and browsing behavior on our site.

  • Cookies & Tracking: we use cookies and similar technologies to improve your experience and understand website traffic.

 


We do not intentionally collect information from minors or sensitive personal data such as health, biometric, or government-issued identifiers.

 

 

 

2. How We Collect Information

 


We collect personal information from:

 

  • You directly, when you place an order, sign up for updates, create an account, or communicate with us.

  • Automatically, through cookies and analytics tools when you visit our website.

  • Our service providers, such as Shopify, payment processors, and shipping carriers.

  • Third-party partners, for example, marketing platforms or social media integrations.

 

 

 

 

3. How We Use Your Information

 


We use personal information to:

 

  1. Provide and fulfill the Services — process your orders, manage shipping and returns, issue certificates of authenticity, and provide customer support.

  2. Personalize your experience — remember your preferences, suggest related artwork, and improve our website.

  3. Communicate with you — send order confirmations, updates, and customer-care messages.

  4. Marketing and promotions — send newsletters or special offers (you may unsubscribe at any time).

  5. Security and fraud prevention — verify identity, detect fraudulent transactions, and protect our Services.

  6. Legal compliance — comply with laws, enforce our Terms of Service, or respond to lawful requests.

 

 

 

 

4. How We Share Your Information

 


We may disclose your personal information to:

 

  • Shopify, our e-commerce platform provider, for hosting, payment processing, and analytics.

  • Vendors and service providers who perform business functions for us (e.g., fulfillment centers, couriers, IT support, marketing tools).

  • Business partners who help us advertise and promote Maison Parrett (subject to your opt-out rights).

  • Professional advisors (e.g., auditors, legal counsel) and authorities when required by law.

  • Successors or assigns in connection with a business transaction (e.g., merger or asset transfer).

 


We never sell your personal information.

 

 

 

5. Relationship with Shopify

 


Our store is hosted on Shopify Inc., which provides the online e-commerce platform allowing us to sell our products and services.

Shopify collects, uses, and processes your personal information as described in its own Shopify Privacy Policy.


You can learn more about your privacy rights related to Shopify’s processing or exercise those rights via the Shopify Privacy Portal.

 

 

 

6. Cookies and Tracking Technologies

 


We use cookies and similar technologies to enable essential site functionality, analyze traffic, and personalize content and ads. You can manage cookie preferences through your browser settings.

 

 

 

7. Data Retention and Security

 


We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system or transmission method is completely secure.

 

 

 

8. Your Rights and Choices

 


Depending on where you reside, you may have the following rights regarding your personal information:

 

  • Access / Know — request details about the data we hold about you.

  • Delete — request deletion of your data.

  • Correct — request correction of inaccurate information.

  • Portability — request a copy of your information in a portable format.

  • Opt-Out of Targeted Advertising or Sharing — where applicable under local law.

  • Withdraw Consent — where processing is based on consent.

 


To exercise these rights, contact us using the details below. We may verify your identity before responding.


You may also unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.

 

 

 

9. Children’s Privacy

 


Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe your child has provided personal data, please contact us to request deletion.

 

 

 

10. International Data Transfers

 


Your information may be transferred and processed outside your country of residence, including in the United States. When we transfer data from the UK or EEA, we rely on lawful transfer mechanisms such as the Standard Contractual Clauses approved by the European Commission.

 

 

 

11. Updates to This Policy

 


We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.

 

 

 

12. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact:


Maison Parrett LLC

Attn: Privacy Officer

support@maisonparrett.com